1. Introduction

At TWR Marketing, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you use our website and/or services. By using our website or engaging with our services, you agree to the practices described in this policy.

2. Who We Are

Company: TWR Marketing Website: https://www.twrmarketing.com Contact email: contact@twrmarketing.com If you have data protection-related questions or wish to exercise your rights, you can contact us using the above contact details.

3. What Personal Data We Collect & How We Collect It

Depending on how you interact with us (e.g. contacting us, subscribing to newsletter, using our services), we may collect the following types of personal data:

• Contact information: name, email address, phone number, company name.• Professional information: company/organization details, business sector, job title — if you provide them for marketing or agency services.• Usage information: how you interact with our website (pages visited, time spent, referring site, IP address, device/browser type) — collected via cookies or similar tracking tools.• Communications data: any messages, inquiries, or other correspondence you send us.

We collect this data when:

• you fill out a contact or inquiry form,• you subscribe to our newsletter,• you interact with our website (e.g. via cookies),• you request or engage with our services.

4. Why We Collect and Use Your Data (Purposes & Legal Basis)

We use your personal data for the following purposes:

• To respond to your inquiries or requests.• To provide our marketing, AI-automation, and digital-marketing services.• To manage and administer our business relationship with you.• To send newsletters, updates, promotional materials — only if you have given explicit consent.• To analyze and improve our website, services, and user experience.• To comply with legal or regulatory obligations if required.

Whenever consent is needed (e.g. for newsletters or marketing communications), we will obtain explicit consent from you — you can withdraw your consent at any time.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect usage information. Cookies help us understand how visitors use our website, improve user experience, and allow us to tailor our content and services. You may choose to disable cookies via your browser settings, but note that this may affect the functionality of our website.

6. Disclosure of Personal Data to Third Parties

We will not sell your personal data. We may share your data with third-party service providers only when necessary to deliver our services (for example, tools for email distribution, analytics, ads, customer support). When we do so, we ensure these third parties are contractually bound to protect your data and only process it for the purposes we specify. We will only transfer your personal data outside your country or the EU if allowed by law and if appropriate safeguards are in place.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes described in this policy (e.g. providing services, responding to inquiries, maintaining business records), unless a longer retention period is required or allowed by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location and applicable law — in particular if you are in the EU under General Data Protection Regulation (GDPR) — you may have the following rights:

• Right to access your personal data.• Right to correct or update your data.• Right to request deletion or restriction of processing.• Right to data portability.• Right to withdraw consent at any time (e.g. for marketing communications).• Right to object to certain processing (e.g. profiling, marketing).

If you wish to exercise any of these rights, please contact us via the contact information above.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or damage. While we strive to use secure means, please be aware that no data-transmission over the internet or storage method is 100% secure.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on this page and update the "Effective Date" accordingly. We encourage you to check this page periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions, concerns, or want to exercise your data-protection rights, contact us at: Email: contact@twrmarketing.com